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Case Study Audio MP3 A customer-centred approach to providing insurance (MP3) £6.99
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Case Study Audio MP3 Motivational theory in practice at Tesco (MP3) £6.99
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Using call centres to deliver customer solutions (PDF) £5.99
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Case Study Audio MP3 The advantages of centralisation (MP3) £6.99
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Providing a customer-centric service (PDF) £5.99
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Case Study Audio MP3 Training and development as a strategy for growth (MP3) £6.99
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Continuous improvement as a business strategy (PDF) £5.99
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Case Study Audio MP3 Discovering customer needs through research (MP3) £6.99
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Case Study Audio MP3 Controlling cash flow for business growth (MP3) £6.99
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Case Study Audio MP3 Motivation within an innovative work environment (MP3) £6.99
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Case Study Audio MP3 Using promotion to boost sales and brand value (MP3) £6.99
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Case Study Audio MP3 Continuous improvement as a business strategy (MP3) £6.99
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Case Study Audio MP3 Using new product development to grow a brand (MP3) £6.99
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Competitive advantage through sustainable product development in construction (PDF) £5.99
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Acas and effective workplaces (PDF) £5.99
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Case Study Audio MP3 Developing an effective organisational structure (MP3) £6.99
£6.99 ×
Case Study Audio MP3 Improving strategic decision making (MP3) £6.99
£6.99 ×
Meeting customer needs - Young Savers (PDF) £5.99
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Subtotal £146.78
Total £146.78
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