Home Operations Customer service Using call centres to deliver customer solutions (PDF)

Using call centres to deliver customer solutions (PDF)

£5.99

100 in stock

SKU: tt100-pdf-245-600-5 Categories: ,

Description

Using call centres to deliver customer solutions in full in PDF format taken from edition 5 of Business Case Studies.

This case study focuses on how BUPA, the independent health and care company uses call centres to help provide customer satisfaction which helps it to maintain its market position.

Read the case study online here


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