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Meeting customer needs for competitive advantage (PDF) £5.99
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Case Study Audio MP3 The importance of excellent customer service (MP3) £6.99
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Case Study Audio MP3 The use of the marketing mix in product launch (MP3) £6.99
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Implementing Codes of Conduct (PDF) £5.99
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Case Study Audio MP3 Lean production at Portakabin (MP3) £6.99
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Intellectual Property Office A3 ePoster Edition 13 "Intellectual property rights and entrepreneurship" £7.99
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Case Study Audio MP3 The importance of customer service at Enterprise Rent-A-Car (MP3) £6.99
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Total £47.93
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