Page 1: Introduction
Nestlé is the world’s leading nutrition, health and wellness company. It manufactures more than 70 brands in the UK, including well-known names such as KIT KAT®, NESCAFÉ®, FELIX® and SHREDDIES®. Nestlé also produce many household water brands such as BUXTON® and NESTLÉ PURE LIFE®.
In the UK, Nestlé employs more than 8,000 people across 23 sites (including 15 factories). Nestlé is one of the UK and Ireland’s major exporters, exporting almost £400 million worth of products every year to over 50 countries around the world. Since Henri Nestlé founded the company in 1867, Nestlé has taken pride in providing safe, high quality and responsibly produced products. Sustainable practices are at the heart of Nestlé’s operation. Sustainability in business involves a long-term perspective. It looks at balancing economic, environmental and social impacts of the business. The aim of sustainable business is to limit negative impact in these areas to ensure future generations can prosper. This commitment to the environment and the communities in which it operates applies throughout the whole length of its supply chain. As Nestlé states:
‘We believe that, to succeed as a business in the long-term and create value for our shareholders, we must also create value for society. We call this Creating Shared Value (CSV).’
Nestlé in Society
Across the globe, Nestlé has three key focus areas for Creating Shared Value as part of its ‘Nestlé in Society’ initiative. These are nutrition, water and rural development. This case study examines this commitment to society, with the sustainability and environment focus that was implemented at Nestlé Waters’ new water bottling plant in Buxton.
The Nestlé Waters business has continued to grow in the UK, supported by the success of its strong local brands, Buxton Natural Mineral Water (the number one British branded bottled water) and Nestlé Pure Life spring water. The UK bottling factory at that time had no space to expand to meet demand. The site also had inefficiencies in the production process which meant time and resources were unable to be optimised. These factors lead to Nestlé Waters UK (NWUK) deciding to look for a new site and invest £35 million to build a brand new state-of-the-art combined plant and warehouse facility to bottle the two local waters. The new plant is one of Europe’s most innovative and efficient bottling facilities.