The importance of effective management
A Chartered Management Institute case study

Page 1: Introduction

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Managers are the biggest occupational group in the UK and over 800,000 new jobs will be created in management between 2010 and 2017. However, only one in five managers in the UK is professionally qualified. Research has shown that poor leadership may affect levels of employee motivation, reduce productivity or even impact on a business' reputation. Direct results might include a failure to reach...
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Page 2: Leadership and management

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Management According to the theorist Henri Fayol, the key functions of managers are to: make forecasts and plans organise work command the people under them by giving instructions co-ordinate the resources (money, people, time) for which they are responsible control activities and people by measuring and correcting them to enable performance to fit the plans. Each level of management...
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Page 3: People-focused management

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McGregor - Theory X and Theory Y The concept of Theory X and Theory Y managers was first developed by Douglas McGregor. He was able to show that Theory Y managers are better able to create employee engagement. In a recent survey, CMI asked employees what type of manager they responded to best. The top two results showed employees preferred a Theory Y approach. Research carried out by...
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Page 4: Management styles

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Justin wanted to improve his management style. A survey carried out by CMI showed that managers frequently use unsuitable or inappropriate styles for the task at hand. When asked, 'What is the dominant type of management style in your organisation?', the most common replies were 'authoritarian' or autocratic (21%) and 'bureaucratic' (16%). Far fewer of those surveyed identified positive...
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Page 5: Developing management skills

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To remain competitive in the world economy, UK businesses need to develop a new generation of outstanding managers capable of leading people. CMI's programmes help people develop management skills in a variety of ways. This might be through formal or informal training such as on-the-job training, e-learning or mentoring, or through continuous professional development, for example, social...
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Page 6: Conclusion

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Leadership skills are growing within businesses. There are around 4.8 million managers in the UK economy. However, the proportion of these with management-related qualifications is unlikely to rise by more than 20% over the next few years.An increasing number of employees are also required to take up management responsibilities in specialist technical areas. The result is that the estimated...
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