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Important Questions You Should Ask a White Label Manufacturer

Important Questions You Should Ask a White Label Manufacturer
Photo by Polina Kovaleva from Pexels

The CBD industry is thriving, and there are many new business ventures related to CBD taking off constantly. You might have started to see CBD products stocked in well-known supermarkets. Its popularity is significantly increasing on a yearly basis.

Many of these CBD companies opt to use a white label manufacturer to produce their CBD for them, as it is a laborious and lengthy task to create and certify your own formula. There is nothing wrong with that, and in fact, many popular brands source their CBD from a white label company. Doing this allows you to jump through certain hoops faster and with less stress.

But because the CBD industry is poorly regulated, it is essential that you ask key questions to clarify the quality and reputation of a manufacturer. This short piece offers important questions that you should ask a white-label manufacturer when considering them to provide for your CBD business.

What is your product delivery time?

Numerous factors can affect the delivery time of CBD products. This can include product availability, the quantity of the products needed, and whether testing is required before shipment.

But, a white label CBD manufacturer with a good reputation will be able to give you a rough estimate based on these factors. It is critical that you receive products in a relatively timely manner and that all the appropriate actions have been taken before they are sent out to you.

It may also be a good idea to ask the manufacturer for client references so that you can corroborate the delivery times provided to you with feedback from previous clients.

Do you offer a reasonable price?

You will need to carefully consider the white label manufacturer’s pricing, as you will need to work out how much you would charge your customers and whether you feel it is a fair amount. You will notice that pricing differs depending on the formulation of CBD you are interested in.

Generally speaking, the higher the CBD level in a product, the higher the price point. At the end of the day, customers are seeking out a product that is going to be both affordable and effective, so take note of the prices offered by white label manufacturers for what they are selling, and calculate whether it is a fair assessment.

Are there hidden charges?

Make sure that you check with your potential supplier about whether there are any additional costs involved. If these are not stated outright, you may be dealing with a suspect company. It is important to get this clarification so that you are fully aware of how much it will cost you and that you have a complete understanding.

Do you have consistent ingredient quality?

A good manufacturer will know that not all ingredients are created equally. It is prudent to check with the potential manufacturer about the origin of their ingredients. You want to ensure that the ingredients used are of good quality.

A reputable white label company should be able to inform you without hesitation where and when they sourced their ingredients from.

What is your minimum order quantity?

No matter if you are a new startup company or an established organisation, this question is always beneficial to ask. Understandably, different seasons have different product demands, so you don’t want to run the risk of disappointment further down the road because you didn’t ask this question initially. It’s an easy question to overlook but is a critical one all the same.

The minimum order quantity may vary depending on the form of CBD you are interested in (such as capsules, tablets, and softgels) because it takes time, documents and processes to manufacture these products.

Ensure that you double-check this quantity with the manufacturer so you can deduce whether it is a viable venture.

Who can I contact if I need help with orders?

Customer service is highly important when it comes to a successful rapport between you and your white label supplier. You do not want to work with a company that is unreliable or that takes a long time to get back to you.

Suppose you do not have a good relationship with your manufacturer. In that case, it will affect the success of your business and perhaps even damage liaisons with customers who will directly suffer from the consequences.

When you ask this question, consider their readiness and promptness to answer. You want to work with a company that will offer outstanding service and that holds your company’s interests at heart, not just a manufacturer that sees you as a number.

Do you have a good range of products available with customisation options?

Ideally, you should be looking for a white label company that can provide various customisable products. For instance, if you want to sell CBD vape juice, it would be a good idea to have a range of flavours and potencies to choose from so that you have the freedom to expand in the future if you wish to do so. A company with a limited range essentially limits your business while you work with them.

It is also sensible to ask about any marketing service they might provide. If you are a business just starting out and you don’t yet have a packaging design sorted, it would benefit and save you time if you have a partner that provides custom designs.

Do you have product formulation flexibility?

The prudent question is to ask about the flexibility of their product formulation. Not all white label manufacturers offer this, and it is not necessarily essential depending on your business, but it is good to know.

If they offer flexibility, you could have your own custom formulation made by the white label suppliers, helping your products to stick out from the crowd and not be generic. This is a fantastic way to personalise your brand.

When it comes to searching for an exceptional white label CBD manufacturer, it is crucial that you ask all the appropriate questions to fully understand the supplier and their ethics. This research is vital so that you do not end up in a deal with a company that might hold you back or cause you unnecessary issues.

Important questions to ask include what the minimum order quantity is, what range of products they offer, and whether they provide an appropriate delivery time. Asking these questions will help you find the perfect white label manufacturer for your business and help you expand and grow.

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