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Home Companies Office of Fair Trading (OFT) Making markets work well with customers (PDF)

Making markets work well with customers (PDF)

Making markets work well with customers in full in PDF format taken from edition 9 of Business Case Studies.

As a result of carefully reading the Case Study, students should be able to:

  • understand the sources of consumer power
  • understand how the forces of demand and supply work to determine market prices
  • describe how the OFT uses its powers to promote fair competition.

Read the case study online here

Making markets work well with customers in full in PDF format taken from edition 9 of Business Case Studies.

As a result of carefully reading the Case Study, students should be able to:

  • understand the sources of consumer power
  • understand how the forces of demand and supply work to determine market prices
  • describe how the OFT uses its powers to promote fair competition.

Read the case study online here

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