Changing the culture at Jaguar
A Jaguar case study

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Page 6: Conclusion

The success of the X400 production system at Halewood is based on three pillars.

  1. Jaguar 6 Image 5An emphasis on quality at every stage in the production of the new cars.
  2. The culture change programme – creating an empowered, entrepreneurial and committed workforce, and
  3. Establishing centres of excellent practice across the organisation which act as benchmarks for improving performance in areas carrying out similar operations.

New facilitators will take the change process forward even further. They are being coached by existing facilitators and throughout the organisation employees are being formed into empowered teams to drive lean production forward.  The Halewood plant will provide the benchmark for improvements across the Ford organisation in the UK.

Jaguar | Changing the culture at Jaguar