In recent years, many UK manufacturing and service industries have transformed their production methods and processes. Businesses that have been at the leading edge of change have prospered, leaving their competitors behind. Key ingredients in this process of change have been an emphasis on creating total quality systems that involve: getting it right first time at every stage of productionlean production to cut out waste and to simplify manufacturing systemscreating environmental management systems that guarantee:the highest levels of environmental performance within an organisationexcellent relationships with…

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