Creating world class performance in a Jaguar assembly plant


In recent years, many UK manufacturing and service industries have transformed their production methods and processes. Businesses that have been at the leading edge of change have prospered, leaving their competitors behind. Key ingredients in this process of change have been an emphasis on creating total quality systems that involve: getting it right first time at every stage of productionlean production to cut out waste and to simplify manufacturing systemscreating environmental management systems that guarantee:the highest levels of environmental performance within an organisationexcellent relationships with the local community. Today, the Halewood plant is dedicated to producing the new Jaguar X’ Type. This is a car for the 21st century. It has been developed as a result of feedback from a massive global consumer research programme. The programme has ensured that the car’s designers, engineers and marketers remain in tune with the needs and expectations of potential customers at every stage in the car’s development. This case study examines ways in which Jaguar has transformed its new assembly plant at  Halewood to guarantee World Class Performance in its production systems. Developing the site In January 1960, Ford bought the 1390 hectare greenfield site in Halewood from Liverpool corporation and the British…

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