Continuous improvement within an organisation

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Introduction Some business improvements involve a giant leap forward. An example of this would be the development of a revolutionary new product such as the bicycle or, more recently, the iPod or modern wind turbines to create green energy. However, of more importance to most businesses is ongoing small step improvement. This case study shows how Leyland Trucks continually makes improvements to everything it does based on the Japanese principle of Kaizen. Background to Leyland Trucks Leyland Trucks manufactures trucks under the DAF brand in…

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