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HomeBusinessHuman ResourcesCreating a People-Centric Culture with Soft HRM Strategies

Creating a People-Centric Culture with Soft HRM Strategies

Creating a People-Centric Culture with Soft HRM Strategies
Photo by Headway on Unsplash

Every modern business organization must focus on adopting a people-centric culture and strategy because workers need to feel valued and appreciated for their contributions.

Company owners can implement various Soft HRM strategies to support their employee-centric culture and help their firm expand operations in a sustainable manner.

Many company managers are offering attractive perks and packages, such as the ability to conveniently use virtual cards for business and other benefits that make it easier to perform routine tasks.

Treating Workers as a Valuable Resource

In order to implement effective Soft HRM strategies, it’s vital to keep in mind that this approach involves treating your workers as a valuable resource, and not simply a commodity.

It is an innovative form of strategic HR management that focuses on the importance of truly empowering workers so they can achieve their professional objectives. Interestingly, many successful business owners know the benefits of implementing a wide range of HRM models.

Notably, Google is a lot more inclined towards Soft HRM, while they offer fairly comfortable professional working environments and support a creative and out-of-the-box approach.

According to industry experts, there tends to be a continuum in management styles that includes “hard” and “soft” approaches.

The so-called “hard” approach is the management that is tasked with making plans, establishing appropriate structures, and effectively monitoring performance. Meanwhile, the “soft” is the worker-friendly management style that’s based on acknowledging emotions and being more sensitive to an employee’s well-being.

Understanding the Advantages and Disadvantages of the Soft HRM Approach

Before implementing a Soft HRM strategy, management must consider some potential disadvantages or drawbacks of the soft HRM approach. These could include relatively expensive worker-focused programs and related activities.

For example, business organizations may have to start including competitive bonuses, special awards, as well as recognition for exceptional performance. 

A major focus on company staff could also mean a lack of focus on the bottom line (revenue generation), corporate goals and key growth objectives. In addition to these issues, workers may not always be prepared for the change to a people-centric work culture.

According to industry reports, it’s estimated that the cost of worker turnover may range from 40-400% of each employee’s yearly salary. The total cost of turnover may include money spent, time and other hidden or “soft” costs, which could be a lot more than anticipated.

Encouraging a Responsible and Professional Attitude

Some of the key features of soft HRM include a sharp focus on how workers are incentivized for their performance and how people can be motivated to be more engaged in achieving the firm’s goals, mission, and corporate values.

Other key features include a focus on empowering workers by encouraging them to take on the responsibility for their particular roles and improving communication between senior management and workers.

In addition to these measures, a comprehensive strategy can emphasize the importance of earning performance-based awards and recognition.  Business organizations also tend to employ competitive benefits and salary structures nowadays.

This may include perks such as profit sharing or company bonuses. This is quite common when companies are focused on a Soft HRM approach.

Acknowledging the Human Side of HR

In addition to these tips and considerations for creating a people-centric culture, management must understand that Soft HRM focuses primarily on the human side of HR. This approach prioritizes every individual’s need or desire to realize their true potential and find meaning in their roles.  

Soft HRM includes practices such as regular two-way communication, greater business transparency, competitive salaries, and a plan that involves Investing in worker wellbeing. These are now considered absolutely essential in many industries.

In addition to these measures, workers should receive proper training and be enrolled in appropriate career development programs. All of these strategies can be complemented by a democratic management style.

Although this is not an exhaustive set of recommendations for effective management strategies, it does provide a starting point for senior managers and HR professionals.

Business owners must commit to allocating considerable resources to ensure the well-being of their workers, who are the most critical part of a company. When employees feel valued, their confidence level will increase and they could become more productive. This can help a company grow its revenue and expand its business operations.

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