Introduction One of the challenges facing every organisation today is how to make best use of its limited resources. In any aspect of business, there should be no room for poor use of resources through inefficiency, wasteful administration and poor co-ordination of activities. Nowhere is this more true than in the case of a charitable organisation. Money provided for good causes is at a premium – it needs to be used effectively because the beneficiaries are in urgent need. This case study examines how War…

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