Page 4: Investigating
This work includes:
- investigating complaints from consumer bodies
- researching how markets work
- examining the impact on markets of new and existing legislation.
The OFT investigates whether markets are working well for consumers e.g. are consumers well served by a system under which local authorities control the number of taxis licenced to operate in their area?
In particular, the OFT advises the government and other regulatory authorities on proposed new legislation covering markets. It publishes the results of itsinvestigations. In some cases those findings lead to the OFT taking enforcement action.