Providing consumers with ethically sourced garments
A Primark case study

Page 1: Introduction

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Rapid changes in media, transport and communications technology have made the world economy more interconnected now than in any previous period of history. Nowhere is this more evident than in the world of textile manufacture and clothing distribution. Consumers want fashionable clothes at affordable prices. Much of high street fashion is produced in various countries across the world...
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Page 2: What are business ethics?

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Business has a responsibility to society. Business ethics are rules of conduct and principles and patterns of behaviour in business dealings that involve 'doing the right thing'. Part of this responsibility is to look after the wider community involved in the business process, including employees, across the globe. Primark works with many third party suppliers and has a key concern to source...
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Page 3: Ethics in practice

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A company needs to be constantly alert to the challenges of operating ethically. It needs to develop ethical practices and principles that are supported and adopted throughout the business and to work in partnership with the many industry and international bodies seeking to secure ethical practices and protect the rights of employees. Code of Conduct Primark bases its Code of Conduct on the...
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Page 4: Why take an ethical approach?

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As with most businesses, Primark's main objective is to be a profitable and sustainable business. Consequently, it is always seeking opportunities for profitable growth to ensure these primary objectives are achieved year-on-year. At the same time, Primark is committed to acting as a responsible corporate citizen. The term Corporate Social Responsibility (CSR) describes this approach. When a...
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Page 5: The costs of ethical behaviour

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Operating in an ethical way may incur additional costs to a business when compared with other retailers and companies who may not do business in the same way. For example, Primark bears the cost of carrying out all audits. Then there are its costs associated with working with ethical partners. An example of this is Primark”s partnership with Nari Uddug Kendra (NUK). This is an organisation...
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Page 6: Conclusion

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Primark is an exciting, growing brand that provides consumers with value-for-money fashion items. The company has an effective supply chain, bringing together manufacturing units in China, India, Turkey, Bangladesh and other countries, with retail outlets in Ireland, the UK and other parts of Europe. A key principle of Primark”s business practice is to make sure that it provides its...
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