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Home Operations Management of change Developing a stronger customer focus (PDF)

Developing a stronger customer focus (PDF)

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SKU: tt100-pdf-56-538-6 Categories: ,

Description

Developing a stronger customer focus in full in PDF format taken from edition 6 of Business Case Studies.

This case study looks at how Corus, one of the world’s leading steel companies, has developed a market focused approach.

Read the case study online here

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