In the ever-evolving realm of Salesforce consulting, choosing the right partner cannot be overstated. Harnessing the power of Salesforce can be a game-changer for organizations aiming to streamline operations, enhance customer engagement, and drive overall growth.
When choosing a Salesforce consulting partner, it’s essential to consider various criteria to ensure you opt for a partner that aligns with your organization’s needs and goals.
We’ve carefully reviewed five of them, currently active on the market, and compiled a comparative review of each Salesforce consulting partner.
1. TwistellarÂ
Overview
Twistellar is a Salesforce consulting partner that offers businesses a range of services and expertise. With over 20 years of business and technology experience, Twistellar has positioned itself as a leading Salesforce consulting partner globally and the number one partner in Denmark, according to Clutch, a business review platform.
Twistellar takes a partner-like approach and emphasizes understanding its clients’ unique needs and challenges. The company believes in building solid partnerships by working closely with clients to provide tailored solutions that meet their requirements. Rather than offering a one-size-fits-all approach, Twistellar strives to establish alignment between customer needs and the solutions they provide.
Regarding services and skills, Twistellar has expertise in various Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Commerce Cloud, and others. They also have proficiency in related technologies such as Tableau, MuleSoft, Heroku, and Slack. Their service offerings encompass consulting, implementation, data migration, audit, app development, integration, configuration, customization, user training, support, managed services, subcontracting, PDO/AppExchange, and Lightning Migration.
Key strengths
- 100+ in-house Salesforce consultants
- 600+ successfully completed projects
- Partner-like approach and understanding, building solid partnerships with clients
- Lightning- fast response times and efficient issue resolution
- Thorough and detailed code review process
- Honest and transparent estimates with comprehensive insights.
- 5-star rating on AppExchange
Possible Challenges
- Pricing and cost may not be suitable for all budgets
- Complex project requirements may require additional customization
- Industry focus may not cater to businesses in all sectors (should be doubled-checked with the business)
Rates
The average rate for their services is $90 per hour, according to the company’s website.
2. Cyntexa
Overview
With a commitment to digital transformation and customer success, Cyntexa positions itself as a strategic ally for organizations navigating the complexities of Salesforce implementation.
With a team comprising over 300 certified experts, they specialize in offering tailored consulting, development, integration, AppExchange app creation, and managed services. Their industry-focused solutions span healthcare, finance, manufacturing, and retail. Cyntexa has an impressive track record, earning satisfaction from 560 clients worldwide.
Key strengths
- A Salesforce Consulting Partner with 300+ certified experts
- Tailored solutions for healthcare, finance, manufacturing, retail, etc.
- AppExchange Partner, enabling end-to-end support for developing and selling applications
- Proven record in delivering value-generating Salesforce solutions.
Possible Challenges
- Managing growth and maintaining service quality
- Keeping up with the dynamic Salesforce ecosystem
- Addressing varied client requirements and familiarity levels with Salesforce
- Industry focus may not cater to businesses in all sectors
Rates
The average rate for their services is $70 – 100 per hour, according to the company’s website.
3. CloudityÂ
Overview
Cloudity is a prominent Salesforce consulting partner that operates on a European scale. They offer various services, including digital advisory, change management, project implementation, managed services, and digital workplace solutions. Cloudity’s Salesforce expertise covers multiple aspects of the platform, including Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Experience Cloud, Field Service, Analytics Cloud, Revenue Cloud, App Cloud, Consumer Goods Cloud, and Maps.
In addition to Salesforce, Cloudity specializes in other technologies, such as MuleSoft for integration and Tableau for data visualization and analysis. Cloudity holds hundreds of Salesforce certifications and serves various industries, including manufacturing, retail, technology, transport, logistics, consumer goods, insurance, financial services, healthcare, life sciences, energy, utilities, and leisure.
Key strengths
- European market in Salesforce consulting
- Comprehensive range of end-to-end digitalization services
- Deep expertise in Salesforce products and clouds
- Strong strategic partnerships with Salesforce and Meta
- Impressive track record of delivering over 900 successful projects
Possible challenges
- Limited geographic coverage outside of specific European countries or regions
- Industry focus may not cater to businesses in all sectors
- Challenges in maintaining quality and personalized service during rapid scaling
Rates
The average rate for their services is $50 – 99 per hour, according to Clutch.
4. Forsys
Overview
Forsys Inc. is a prominent provider of enterprise cloud solutions with a global presence. They offer comprehensive services, including strategic advisory, implementation, customization, integration, and managed services.
Forsys Inc. specializes in Oracle Cloud Applications and provides expertise across various modules, including ERP, HCM, SCM, CX, and EPM.
In addition to Oracle Cloud Applications, Forsys Inc. has expertise in related technologies such as Oracle Integration Cloud (OIC) and Oracle Analytics Cloud (OAC). They hold numerous certifications and have a proven track record of delivering successful projects across industries, including manufacturing, retail, technology, healthcare, financial services, and more.
Key strengths
- Global provider of enterprise cloud solutions
- A comprehensive range of services, from advisory to managed services
- Deep expertise in Oracle Cloud Applications and related technologies
- Strategic partnerships with Oracle and other industry leaders
- Proven track record of successful project delivery
Possible challenges
- Limited industry focus may not cater to businesses in all sectors
- Challenges in maintaining quality and personalized service during rapid growth
- Pricing and cost may vary depending on the scope and scale of the project
- Geographic coverage may vary, with a focus on specific regions or countries
Rates
Hourly rates are available upon request only.
5. Waeg
Overview
Waeg is a leading Salesforce Partner with strategy, implementation, and support expertise. They specialize in implementing Salesforce solutions. They have extensive experience in implementing Sales Cloud, from out-of-the-box features to custom-guided selling applications built with Lightning Components and advanced Sales Consoles.
Waeg also possesses expertise in Revenue Cloud implementation, helping businesses increase efficiency and maximize revenue. The company Waeg has a dedicated Revenue Cloud with deep knowledge and years of experience in product modelling, configuring industry-leading solutions, and streamlining quoting processes.
Waeg stands out with its B2C and B2B Commerce on Salesforce expertise.
They provide solutions for complex business processes through App Cloud, enabling automation and simplification across departments and businesses of all sizes. Waeg has strategic partnerships with industry-leading companies such as Adyen, Conexiom, MuleSoft, Aforza, inRiver, Odigo, and Showpad.
Key strengths
Key Strengths of Working with Waeg, an IBM Company:
- Suitable for B2B and B2C customers
- Strong focus on maximizing impact and return on investment (ROI)
- Dedicated teams with specialized skills in various Salesforce Clouds
- Strategic partnerships with leading technology companies
- Commitment to sustainability through expertise in Salesforce Net Zero Cloud
Possible Challenges
- Availability of resources and scheduling constraints
- Integration challenges with existing systems and data sources
- Potential budgetary considerations for comprehensive implementations
Rates
Hourly rates are available upon request only.
Conclusion
Choosing the right Salesforce consulting partner is pivotal for organizations seeking to optimize their Salesforce implementations. Each partner reviewed here brings unique strengths and specialities, catering to diverse business needs.
Organizations should carefully assess their requirements, industry focus, and long-term goals to make an informed decision.
If you are not yet sure which Salesforce consulting partner to choose, feel free to contact them to evaluate their turnaround time, expertise, and quality-price ratio.