No matter what kind of products or services your business provides to customers, you have surely heard of quality management. This is a system that ensures the consistency and quality of different processes that occur in your business so that each product is up to the same set standards.
Whenever quality management is discussed, you will also find that ISO 9001 is never far behind in the conversation. It can be quite confusing if you are not familiar with what it is. There are different things you need to know about ISO, especially if you want your business to be recognized as a trusted and reliable one.
1- What is ISO 9001
Basically, ISO 9001 is a set of standards that have been adopted internationally as a part of various businesses’ quality management system. This set of standards requires a company to address seven key features to ensure that customers and stakeholders are getting the best possible quality each and every time. The ISO 9001 is a certification that any business can get if they follow the proper steps. This certification has been a valid certificate of quality management since 2015.
2- How to Get the Certification
To get this certification, some areas need to be addressed in your business. These will be discussed further below. The first thing you need to do is develop and implement a management system that complies with the standards in the Certification requirements. After implementing the system, you need to do continuous follow up.
3- What is the Cost of Certification
The cost of certification doesn’t vary much from one place to the other, however, you need to find out the cost of the different steps that you will be going through as well as the planning and developing of your quality management system so that it complies with the ISO 9001 standards. Although it might seem simple, the process can take up a lot of working time and effort, which is why you need to be aware of the actual cost of ISO 9001 certification and how it will affect your company. You can also have a team of experts come to assist in order to make sure that your processes are up to the standards and all the requirements are met.
4- Key Areas Addressed
As mentioned above, there are certain features that you need to address to ensure that you receive the ISO certification that you are applying for. Tackling these different features is going to ensure that you fulfill the requirements needed to get certified. This will also allow you to get the different benefits that having ISO certification qualifies you to get. These areas include the context in which the organization is working, leadership roles, planning stages, the support provided in each department, the operation processes as well as evaluation of the entire entity.
5- How ISO Helps your Business
Having the ISO certification awarded to your business has a variety of advantages that range from increasing customer satisfaction to lowering errors and overall costs.
a) Ensures Safety of Products and Services
The first thing that compliance with ISO 9001 standards will do is ensure that all the products and services you provide are safe for customer usage. It will also ascertain that the processes used to create these products are as safe as possible for your employees.
b) Cements Reputation of Business as Reliable
When you have such a certification, your business will be known as reliable. Even if the products are not the best in quality, there will still be consistency in quality. Having a reputation as a reliable entity will increase your customer base which will increase revenue.
c) Reduces Costs Exponentially
One of the most prominent advantages of having ISO certification is the fact that in the long run, you will notice a reduction in costs. This is because the system lowers the risk of errors, as well as increases productivity to very high levels.
d) Waste Minimization
Because there aren’t as many errors occurring during the processes your business goes through to create the final products, you will find that the amount of wastes your business is producing has become much lower. This is because of the different measures you are required to take to comply with the standards to receive the certification.
e) Smoother Production Process
You will also notice a definite increase in the flow of productivity, as well as a smoother production process since all the different components integrated into the production process, are being constantly observed to ensure that the quality is met properly.
These are some of the most important points you need to know about ISO 9001. It is a good place to start if you are wondering what exactly this certification is and how you can receive it for your company. While the fees and processes may vary according to what exactly your company is providing its customers, the basics are the same.