Page 6: Conclusion
Redrow seeks to maintain its reputation for excellent customer service and corporate social responsibility through training and developing its staff to their full potential. It does this through its apprenticeship and graduate training programmes, utilising its existing staff and its state-of-the-art training centre to provide a full and extensive package of off-the-job and on-the-job training. Through its schemes it has developed employees, equipped them with the skills and abilities identified through workforce planning, making them capable of increasing Redrow’s performance both today and into the future.
All employees are able to access a wide range of progression routes and promotion opportunities that suit both their requirements and those of the business. The high retention rates and excellent customer satisfaction reflect a workforce planning programme that is beneficial to staff, the company and the wider community.