Continuous improvement as a business strategy
A Corus case study

Page 6: Conclusion

Corus is transforming production at its Scunthorpe plate mill through Continuous Improvement. This way of working encourages all employees to behave as team members to identify and support work improvement opportunities. Increasingly employees at every level are making improvement their responsibility, which provides employee job satisfaction.

Continuous Improvement helps Corus to provide quality products and services for customers with on time delivery.  CI supports Corus' aim to achieve satisfied customers and secure repeat sales and longer term orders.

It is part of a long term strategy based on service to develop the business. It aims to improve operational demands to fulfil customer expectations and out-perform competitors.

Corus | Continuous improvement as a business strategy



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