Success through managing quality, safety customer service and cost

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Walkers are the UK’s biggest crisp manufacturer. The business operates the world’s largest snack factory at Bursom Road, Leicester. Walkers had a humble origin, Mr Henry Walker started out as a butcher in the 1880s, and created a successful business in Leicester and Mansfield. By the 1940s, World War II had seen the introduction of strict meat rationing and by 10 am shops had sold out. The business was working at only half capacity and so diversifying the business had to take place. In 1948,…

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