Health safety in the modern workplace


The importance of Health & Safety Health and Safety lies at the heart of an organisation’s commitment to the people that work for it and to its customers. This case study examines MFI’s commitment to Health and Safety and shows how, in recent years, the company has successfully developed new approaches to auditing and measuring Health & Safety performance standards in individual stores. MFI staff have been trained and given the responsibility to implement quality Health and Safety procedures at store level. As a retailer, MFI is acutely aware that its business not only depends on attracting customers to its superstores to buy products, but that the safety of those customers is of great importance. In addition, MFI places great emphasis on the Health and Safety of its employees. Health and Safety has been successfully integrated into every manager’s performance targets and this enables it to remain within his or her focus of attention. Responsibility for Health and Safety performance is clearly quoted in every manager’s job description and is part of his/her quarterly performance appraisal criteria with the area manager. Average audit scores for each retail area are calculated and ranked by the Safety Department so that Regional Managers…

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