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HomeBusiness Theory
Business Theory
Influences on businesses
Businesses operate in an external environment in which as well as competition from rivals businesses have to take account of legal, political, social and...
Protecting the customer
There are a number of laws that protect the customer against the actions of unscrupulous manufacturers and sellers.
Particularly important are the Sale of Goods...
The external environment
A business converts inputs into outputs in order to make a profit. However, the business does not exist in a vacuum, it exists within...
Multinational business
A multinational company is one that operates in more than one country and typically operates in a number of major global markets.
The three...
External influences
Businesses operate in an external environment in which as well as competition from rivals businesses have to take into account legal, political, social and...
Exchange rates
Money is demanded in order for it to be used to buy and sell goods and services. The same applies to international currency. Foreigners...
Products that can help you manage your personal finances
Banks provide a number of important financial services to business:
Loans
Provide businesses with expansion capital. A secured loan is one that is guaranteed by some...
Product portfolio
Sales of products will eventually decline, as outlined in the four stage product life cycle. Businesses will often attempt to phase out existing products...
Costing and profitability
Knowing the cost of an item, or activity makes it possible to calculate the profit of that item or activity. This is very important....
Cash Flow management
Budgets are statements setting out the planned performance of a business type in a table made up of numbers. Usually, these plans deal with...
Accounting for decisions
Management accounting uses financial information in order to enable better decision-making within the organisation. The format and content of management accounts will depend on...
Cost and profit centres
For any business, it is important to have an understanding of how much it costs to run various parts of the company, for example,...
The extended marketing mix 7Ps
The marketing mix is the combination of marketing activities that an organisation engages in so as to best meet the needs of its targeted...
Elasticity of demand
When you raise the price of most items, people will buy less of them. For example, when one airline raises its price, air passengers...
Forecasting and business trends
Forecasting and business trends a projection into the future that is based on evidence of past results, or on other appropriate information (e.g. what...
Market planning
Market planning is the process of developing and implementing a plan to identify, anticipate and satisfy consumer demand, in such a way as to...
The marketing mix
The marketing mix is often referred to as the '4 Ps', i.e. product, price, place and promotion. To meet customers' needs a business must...
Product life cycle
The product life cycle is the period over which it appeals to customers. The sales performance of any product rises from nothing when the...
Market and product orientation
A market orientated company is one that organises its activities, products and services around the wants and needs of its customers. By contrast, a...
Facilities Management
An important aspect of production management and control is the management of facilities. Facilities management typically involves the following:
Buildings and site maintenance
Make sure that...
Chain of production
The chain of production consists of the various stages involved in the production of a particular product.
The chain of production for furniture may include...
Operations
Operating activities (or operations) are the ongoing activities that a business is involved in - e.g. processing a customer's order in an Argos store,...
Continuous improvement
Continuous improvement is arguably one of the most important concepts in Japanese management, and is the main difference between Japanese and Western approaches to...
Technology
Technology is the process of applying new scientific discoveries and other developments to products and processes. If we look at the development of production...
Motivation
A motivated employee is someone that works hard because they feel fulfilled when they do so. Motivation is an important area of business research...
Training and development
Today people are often the key resource of a firm and their employees can make up at least two-thirds of all costs. Well-managed training...
Business communications
Communication is the passing on of ideas and information. In business we need good, clear communication. The contact may be between people, organisations or...
Skills and Competencies
Core competencies are the skills that allow a business to deliver a benefit to customers, and capabilities that are critical for a business to achieve a...
Methods of management
Management has been described as getting things done by other people. Managers have the responsibility of enabling an organisation to achieve its objectives. They...
Financial information and decision making
The finance department of a company generates a variety of financial information that is helpful in decision making, including:
Profit and Loss accounts provide details...
Criteria for judging success
There are different views about what makes a successful business. Typically success should be judged by the ability to meet objectives.
Criteria for judging...
Business structure
Every organisation made up of more than one person will need some form of organisational structure. An organisational chart shows the way in which...
The planning process
Plans are developed in order to set out a route map to help in achieving objectives. Whilst the plan is made by managers with...
Public and private sectors
The main types of business organisations in the private sector in the UK are - sole traders, partnerships, companies and franchises. The sole trader...