External environment illustration External environment theory

Economic environment and change

A PEST analysis is an investigation of the important factors that are changing which influence a business from the outside.

PEST stands for:

Political changes

A change in government, or a change in government policy.

Economic changes

Relate to changes in the wider economy such as rises in living standards or the general level of demand, rises or falls in interest rates, etc.

Social changes

Relate to changes in wider society such as changes in lifestyles e.g. more women going out to work, changes in tastes and buying patterns.

Technological changes

Relate to the application of new inventions and ideas such as the development of the Internet and websites as business tools.

Examples of PEST

The railway industry in this country has changed in many ways in the last 30 years. The industry was privatised by the previous Conservative government (a political decision) moving from being run by British Rail (a public corporation) to a new structure where the track and stations are maintained by Railtrack and there are a range of private railway companies seeking to make a profit in the various regions of the UK.

As people's living standards have risen (an economic change) most families now have cars, so the rail companies are having to compete vigorously with road transport for customers.

A major social change has been that many people are working from home today using home computers to communicate with their offices. This has led to a reduction in demand for rail transport, although many office workers commute by rail on the days when they visit their offices (for example, in London).

Changes in technology mean that on some rail lines we are seeing the development of high speed trains, as pioneered for example, by Richard Branson's Virgin Rail.

These trains reduce the time taken for long distance travel and are helping to win back customers to rail.

A technological change is one which involves the practical application of scientific or other new ideas in a business or industrial context.

Supporting Documents

These downloads will help to put external-environment theory into context using real world examples from real businesses.

Creating the right marketing mix
Motorola logo

Discover how Motorola employed external-environment theory to thrive in the telecommunications industry by downloading our premium case study.

Meeting customers' needs in growth markets - online gaming
BT logo

Find out how BT employed external-environment theory to succeed in the telecommunications industry by downloading our premium case study.

Sponsorship as part of the marketing mix
Ford logo

Learn how Ford used external-environment theory to succeed in the automotive industry by downloading our premium case study.

The use of the marketing mix in product launch
NIVEA  logo

Discover how NIVEA employed external-environment theory to succeed in the manufacturing industry by downloading our premium case study.

Leading a revolution in banking
Intelligent finance logo

Learn how Intelligent finance applied external-environment theory to thrive in the financial services industry by downloading our premium case study.

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