Throughout this diversification, however, Abbey National has retained its focus: to help people achieve financial security. The company has also maintained many of the values commonly associated with building societies – believing in the value of partnerships with all its stakeholders. Stakeholders are people who not only have a stake in the running of an organisation but who also are affected by the consequence of an organisation’s activities. These groups include shareholders, people within the organisation such as managers and employees and also the public…

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