Progress with e-commerce
A Microsoft case study

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Page 6: Conclusion

Every day more people connect to the Internet and grow increasingly comfortable with digital transactions.  Business will alter more in the next ten years than it has in the last 50. It is estimated that total transactions over the Internet will rise to nearly $2,000 billion within three years and over $3,500 billion within five.

The successful companies of the future will be those that take e-commerce seriously, dedicating sufficient resources to its development. E-commerce is not an IT issue but a whole business undertaking. Companies that use it as a reason for completely re-designing their business processes are likely to reap the greatest benefits.

Microsoft | Progress with e-commerce