Achieving growth through product development
A Portakabin case study

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Page 6: Conclusion

4870-002_retPortakabin has seen a steady growth in take up of EBS. From their introduction in 2001 until today, 2011, nearly 50% of buildings hired by Portakabin include EBS.

EBS now accounts for a substantial proportion of the turnover of the hire business. It has also enhanced the image of Portakabin as a ‘total solutions’ business that can provide high levels of customer satisfaction and customer recommendation – 90% of today’s customers would recommend Portakabin to a colleague or friend.

Portakabin continues to generate new ideas and research new EBSs with customers so that the organisation can provide an ever improving means of satisfying their needs.

Portakabin | Achieving growth through product development