The importance of excellent customer service

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Introduction With a proven track record in supplying the highest quality accommodation, Portakabin hires and sells permanent and relocatable buildings. Clients include hospitals and schools, government ministries, universities and major business players such as Sony, Vodafone and Tesco. Its mission statement, as stated on its website, is: ‘To provide peace of mind for our customers across Europe through quality buildings and services’. It is the leading brand in this market with 16% of the UK market. The field in which Portakabin operates is highly competitive…

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