Building On Stakeholder Support To Achieve Dynamic Growth & Success
An Aldi case study

Page 1: Introduction

Aldi is one of the world’s leading grocery retailers with more than 7,000 stores across 70 countries. The company originates from Germany, where it was founded in 1913 as one of the first retailers to offer self-service. Aldi has operated in the UK since 1990, and now has over 500 stores employing in excess of 20,000 people. Aldi is one of the world’s...
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Page 2: Employees

Businesses such as Aldi have both internal and external stakeholders. Internal stakeholders are those who are part of the business, such as employees and shareholders. Aldi’s key internal stakeholder is its employees. Aldi wants every employee to have a rewarding career, with opportunities to grow and develop, whether they work in stores, the distribution center or in...
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Page 3: Suppliers

Aldi believes that quality products should be made responsibly and is committed to an ethical supply chain. This means that making or growing goods does as much good and as littleharm as possible to the communities and environments in which it takes place. This includes a clear regard for workers’ and human rights. Aldi makes sure that the products it sells have...
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Page 4: Ethical Working Conditions

Many of Aldi products are grown and manufactured in developing countries where social and environmental standards can be below acceptable norms. Aldi believes that everyone involved in producing our products should be treated fairly and with respect for their human rights, without exploitation. Together with their business partners, Aldi strive to establish and...
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Page 5: Customers

Customers are at the heart of everything Aldi seeks to achieve. Aldi informs customers of what is happening in stores and listens to what they need, including their ethical concerns. Its promise is to always deliver quality goods at the best possible price. Aldi’s operational model strips out additional costs and these efficiency savings allow Aldi to...
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Page 6: Communities

The communities in which both shoppers and staff live and work are also stakeholders. To lower its environmental impact, Aldi works to reduce its carbon footprint through being energy efficient; minimising the impact of its refrigerant liquids and by meeting leading global standards for green buildings. In terms of its waste, it follows the practice of ‘reduce...
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Page 7: Conclusion

Aldi is one of the fastest growing dynamic companies in the world. It competes successfully in the UK supermarket sector by providing quality goods at low prices and is keen to maintain good relationships with all of its stakeholders. Staff are treated well and trusted, and the Aldi Academy will ensure a steady stream of good graduates who can take on management positions as...
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