In the closing decade of the 20th century, the UK retailing industry has witnessed massive change mainly due to an increasing domination of major supermarket chains. Fundamental developments include: the continuing decline of the corner shopthe disappearance of the filling station selling just petrol and oil. Organisations have seen a need to make appropriate responses to these environmental changes. This case study examines how organisations with strong traditionalretail presence, such as Murco and SPAR, benefit when united. The ability to adapt enables them to serve…

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