• × The importance of excellent customer service (MP3) 1 × £6.99
• × Planning a budget (MP3) 1 × £6.99
• × Using PESTEL to design effective strategies (MP3) 1 × £6.99
• × Apprenticeship training within the steel industry (PDF) 1 × £5.99
• × Using the marketing mix to drive change (MP3) 1 × £6.99
• × Stakeholder engagement (MP3) 1 × £6.99
• × Achieving growth through product development (PDF) 1 × £5.99
• × Developing a sustainable supply chain to add value (MP3) 2 × £6.99
• × Changing working patterns (MP3) 1 × £6.99
• × Adding value through asset optimisation (MP3) 1 × £6.99
• × A focus on customer service (PDF) 1 × £5.99
• × Achieving a competitive advantage through risk management (PDF) 1 × £5.99
• × An integrated approach to Customer Service (PDF) 1 × £5.99
• × The importance of social responsibility (PDF) 2 × £5.99
• × The advantages of centralisation (MP3) 1 × £6.99
• × Wilkinson A3 ePoster Edition 13 "Marketing strategy for growth" 2 × £7.99
• × Using skills to respond to the external environment (MP3) 1 × £6.99
• × Recruitment and selection at Enterprise Rent-A-Car (MP3) 2 × £6.99
• × Championing competition (PDF) 1 × £5.99
• × Protecting the marketing mix through intellectual property rights (MP3) 1 × £6.99
• × The role of stakeholders (MP3) 1 × £6.99
• × Using teamwork to build a better workplace (PDF) 1 × £5.99
• × Using innovation to create competitive advantage (MP3) 1 × £6.99
• × Meeting customer needs for competitive advantage (MP3) 1 × £6.99
• × Subscribing to broadcasting success (PDF) 1 × £5.99
• × Financial information in decision making (MP3) 2 × £6.99
• × How a regulatory system works in practice (PDF) 1 × £5.99

Subtotal: £214.68

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