Page 4: Focus workshops
In preparing for change, Cummins arranged a series of focus workshops across the company. These were designed to be 'inclusive' they encouraged and took account of the ideas and views of a full range of people from across the company's different locations worldwide. Individuals and groups were encouraged to identify aspects of their existing ways of working that they valued and wished to retain. These were referred to as the organisation's 'sacred bundles'.
This part of the process was essential in enabling the organisation to build on the bedrock of existing values and practice, while at the same time recognising the need to move forward. Participants' preferred values often included aspects such as 'respect for each other and for the customer' and the need for 'a sense of community'.