Investing in training to safeguard the future
A Polestar Group case study

Page 0: Introduction

If you have ever read Cosmo Girl or Nuts you have held a product printed by Polestar. The Polestar Group is the UK's leading independent commercial printer and the fourth largest in the world. It has a turnover of more than £500 million a year, and employs more than 5,300 worldwide. It operates 20 different state-of-the-art facilities in the UK, Europe and North America.The group handles a wide...
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Page 1: Training and innovation

The Group aims to be Europe's most innovative, profitable and customer focused printing company. It is constantly looking for ways to enhance its service to its customers through better products, new approaches and innovative techniques. Progress in these areas relies on skilled staff using hi-tech digital equipment. Polestar recognises that it needs a well informed and highly trained workforce to...
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Page 2: The importance of training

The UK currently has around 12,000 printing companies. This market is worth £14 billion a year. Clearly, Polestar operates in an extremely competitive market. The majority of these companies are small firms typically with less than 20 employees. Many find ways of keeping their overheads to a minimum enabling them to compete on price. Also, unlike Polestar, a small printing firm may not...
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Page 3: Training and staff motivation

Staff retention is key to Polestar's success. Well-trained, experienced staff are vital. The business also wants staff to 'take ownership' of their work, to be proud of what they produce and to understand the importance of accuracy, consistency and quality in every aspect of it. The development of Printdynamics plays a key role in this, by ensuring that staff feel valued and empowered, team...
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Page 4: Polestar's Apprenticeship Scheme

Polestar has introduced the printing industry's largest Apprenticeship Scheme which is very closely linked to Printdynamics. This is now into its second year and it enables young people aged 16 to 21 to come directly into the industry whilst receiving training. Staff on the scheme work towards a print specific qualification that also provides a platform which can lead on to a degree equivalent...
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Page 5: Conclusion

Polestar's mission statement is: 'To be Europe's most innovative, profitable and customer focused printing company'. To achieve this, the company must constantly look at ways to improve its service to customers. This involves ensuring that it has a highly skilled and motivated workforce who are equipped for the challenges of innovative technology, changing ideas and the quest for ever better...
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Related: Polestar Group
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