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• × Customer service as a strategy (MP3) 1 × £6.99
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• × Lloyds TSB A3 ePoster Edition 13 "Changing work patterns at Lloyds TSB" 2 × £7.99
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• × The Finance Collection Business Case Studies eBook 2 × £29.99
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• × Ethically serving stakeholders (MP3) 1 × £6.99
• × Engineering Advantage - strategy in action (PDF) 1 × £5.99
• × The Environment Collection Business Case Studies eBook 1 × £59.99
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Subtotal: £1,161.32

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