Managing workforce requirements
A ScottishPower case study

Page 1: Introduction

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ScottishPower currently supplies electricity and gas to over five million homes and businesses in the UK and operates an extensive electricity transmission and distribution network. ScottishPower is at the forefront of innovation. It is involved in major engineering projects from wind farms and hydro-electric power to tidal turbines and gas power stations. ScottishPower is committed to creating...
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Page 2: Workforce planning

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[audio= planning]

Workforce planning helps an organisation to estimate its future workforce requirements and calculate the numbers, nature and sources of potential employees who might meet that demand. Effective workforce planning helps companies identify and plan how to tackle their current and future workforce challenges and priorities. It provides a sound basis for developing an effective workforce...
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Page 3: Reasons for workforce planning

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[audio= for workforce planning]

Demand for new recruits might be driven by forecast increases in demand for energy or the introduction of new legislation. ScottishPower needs to ensure it has engineers with the skills to deliver its current services to customers. It also needs to have people with the knowledge and skills to work with new technology or in 'green' energy developments. These will provide the services of the...
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Page 4: Attracting people

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Attracting employees involves: influencing new people to take an interest in and apply for jobs with a company encouraging existing employees to build their careers with a company. ScottishPower attracts workers in a number of ways such as through the company careers website, using recruitment agencies, online job sites, local and national media and university and school career services. In...
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Page 5: Developing people

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Training enables workers to acquire, refresh and enhance the skills needed to contribute to a company's objectives. Development of people takes a different approach. It is concerned with the needs of individuals and their motivation in the workplace. Personal development supports personal growth. It enables employees to progress on to higher level roles. Development may arise from specific...
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Page 6: Conclusion

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Workforce planning is all about getting the right number of people with the right skills, in the right place, at the right time. ScottishPower uses workforce planning to respond to the challenges of providing Britain with reliable and clean energy to meet domestic and business needs. Workforce planning is not just about recruiting new people to replace those leaving the industry. It is also...
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