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HomeBusiness TechDigital TransformationHow technology has made businesses more efficient

How technology has made businesses more efficient

How technology has made businesses more efficient
Photo by Ali Pazani: pexels

Technology has come a long way and still has a long way to go in many respects. It has revolutionised the lives of people all over the world and made life easier in a variety of ways. In the world of business especially, technology has played an undeniable role in making operations more seamless, bridging the gap between consumers and businesses, as well as helping many see exponential growth. For this reason, it is imperative to outline the many ways in which technology has helped businesses, especially in 2018.


One of the first ways that technology has made businesses more efficient in 2018 is through automation. As a result, numerous mundane tasks that could decrease productivity can now be allocated to technology. It boosts efficiency, as staff now have more time to focus their efforts on other tasks and use their talent in other aspects of the business. Other ways that automation can help businesses include reducing labour and overhead costs, improving customer service, and enabling greater task volume. As a result, some trends that may influence business automation in 2018 include millennials continuing to enter the workforce and demanding more sophisticated technology, low-cost solutions delivering apps in days, mobility enabling remote workers, and cloud growing while physical IT shrinks.

More Effective Data Storage

Data is an important aspect of a business for several reasons. These reasons include its ability to help you make better decisions, solve problems, view your performance, improve your processes, and understand consumers, as well as your market. Technology has made storage more efficient by enabling organisations that provide data storage solutions like Custard Technical Services to provide services, such as data backup as well as disaster recovery which ensures that business data is thoroughly protected. It also gives businesses peace of mind that if something goes wrong, a dedicated team can recover sensitive information and a business won’t lose time, money, and resources.

Faster Communication

Another way technology has made businesses more efficient is by enabling faster communication. When businesses can communicate with people within their organisation, consumers, and partners faster, it can make operations more efficient. Aside from the emergence of mobile phones, the internet, and apps, there are other business communication trends to anticipate for 2018. These include the increased use of the cloud as a communication resource and unified communications in the enterprise. Regarding unified communications in your business, it is key as it enables a more digital workplace, makes room for working on the go and creates new opportunities to work smarter. You can also anticipate more real-time communications thanks to WebRTC, seamless integrations through integrating your phone system into your CRM, as well as team collaborations via team messaging tools.

In comparison to a few decades ago, it is safe to say that the way in which businesses operate has evolved for the better. Technology has played a significant role in this evolution and enabled businesses to grow beyond ways they could have imagined thanks to some of the technological advancements mentioned above. Hopefully, as technology continues to become more sophisticated, it will provide greater solutions to businesses all over the world.

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