Meeting customer needs for competitive advantage (MP3) 
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 | Becoming a lean service organisation in full in audio MP3 format taken from edition 14 of Business Case Studies.(podcast) This case study shows how the process of reform, using lean production principles, is helping the Legal Services Commission to cut down on any wasteful expenditure.Read the case study this MP3 podcast relates to here | |
| The advantages of centralisation in full in audio MP3 format taken from edition 15 of Business Case Studies.(podcast) This case study looks at why and how a number of HR activities have recently been centralised at the Legal Services Commission and the benefits these changes have brought to staff, the public and the organisation.Read the […] | |
| Developing enterprise skills in full in audio MP3 format taken from edition 12 of Business Case Studies.(podcast) This case study looks at the work of The Network for Teaching Entrepreneurship (NFTE) in schools. It focuses the link between NFTE and a range of small businesses set up by students within one school and helps to […] | |
| Taking a long-term view – developing fuels for the future in full in audio MP3 format taken from edition 10 of Business Case Studies.(podcast) As a result of carefully reading the Case Study, students should be able to : understand why businesses take a long-term view of sustainable business practice and investment appreciate the importance […] | |
| Balancing stakeholder needs in full in audio MP3 format taken from edition 15 of Business Case Studies.(podcast) The case study examines how stakeholders influence the achievement of these aims and how Shell seeks to meet the needs of all of its stakeholders and balance the social, economic and environmental impacts of its work.Read the case […] | |
| Flexible working patterns in full in audio MP3 format taken from edition 13 of Business Case Studies.(podcast) This case study shows how the Audit Commission has implemented flexible working practices to improve its services and meet the changing needs of its staff.Read the case study this MP3 podcast relates to here | |
| Entering a new market with a new product in full in audio MP3 format taken from edition 12 of Business Case Studies.(podcast) This case study helps students understand the range of choices available to companies for market and product development.Read the case study this MP3 podcast relates to here | |
| Using innovation to create competitive advantage in full in audio MP3 format taken from edition 13 of Business Case Studies.(podcast) This case study focuses on how Intel takes an integrated approach to research, development and manufacturing to drive its business.Read the case study this MP3 podcast relates to here | |
| Segmentation in full in audio MP3 format taken from edition 11 of Business Case Studies.(podcast) This case study helps students understand how companies segment the market to meet consumers’ needs.Read the case study this MP3 podcast relates to here | |
| The use of the marketing mix in product launch in full in audio MP3 format taken from edition 13 of Business Case Studies.(podcast) This case study shows how a carefully balanced marketing mix provides the platform for launching and re-launching a brand onto the market. Read the case study this MP3 podcast relates to here |