• × A customer-centred approach to providing insurance (MP3) 1 × £6.99
• × Motivational theory in practice at Tesco (MP3) 1 × £6.99
• × Using call centres to deliver customer solutions (PDF) 1 × £5.99
• × The advantages of centralisation (MP3) 1 × £6.99
• × Providing a customer-centric service (PDF) 2 × £5.99
• × Training and development as a strategy for growth (MP3) 1 × £6.99
• × Continuous improvement as a business strategy (PDF) 1 × £5.99
• × Discovering customer needs through research (MP3) 2 × £6.99
• × Controlling cash flow for business growth (MP3) 2 × £6.99
• × Motivation within an innovative work environment (MP3) 1 × £6.99
• × Using promotion to boost sales and brand value (MP3) 2 × £6.99
• × Continuous improvement as a business strategy (MP3) 1 × £6.99
• × Using new product development to grow a brand (MP3) 2 × £6.99
• × Competitive advantage through sustainable product development in construction (PDF) 1 × £5.99
• × Acas and effective workplaces (PDF) 1 × £5.99
• × Developing an effective organisational structure (MP3) 1 × £6.99
• × Improving strategic decision making (MP3) 1 × £6.99
• × Meeting customer needs - Young Savers (PDF) 1 × £5.99
• × Using new product development to grow a brand (PDF) 2 × £5.99
• × Intellectual property rights and entrepreneurship (PDF) 1 × £5.99
• × Business ethics and corporate social responsibility (PDF) 1 × £5.99
• × Building the Jaguar S-Type (PDF) 1 × £5.99
• × The People Collection Business Case Studies eBook 1 × £109.99
• × Foreign Commonwealth Office A3 ePoster Edition 15 "Meeting business needs through workforce planning" 2 × £7.99
• × Legal Services Commission A3 ePoster Edition 13 "Using PEST analysis to identify external influences" 2 × £7.99
• × Using aims and objectives to create a business strategy (MP3) 2 × £6.99
• × Workforce planning at British Gas (PDF) 1 × £5.99
• × Corporate responsibility and stakeholders (MP3) 1 × £6.99
• × Using market research to improve consumer focus (PDF) 2 × £5.99
• × Responding to an Emerging Market (PDF) 1 × £5.99
• × Developing appropriate leadership styles (MP3) 1 × £6.99
• × The importance of customer service (PDF) 2 × £5.99
• × Building the heritage of sustainable products (PDF) 1 × £5.99

Subtotal: £395.56

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