Creating world class quality standards (MP3) 
Parcelforce A3 ePoster Edition 13 "Customer service as strategy" 
Tarmac A3 ePoster Edition 16 "Competitive advantage through diversity" 
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 | Innovation at Heinz in full in PDF format taken from… | £5.99 | Heinz ⋅ Innovation | |||
 | Innovation, research and development in full in PDF format taken… | £5.99 | Dyson ⋅ Innovation | |||
 | Integrated information systems: seeing the whole picture in full in… | £5.99 | Canon ⋅ New technology | |||
 | Introducing a pan-European product in full in PDF format taken… | £5.99 | Eurofighter ⋅ Product Development | |||
 | Investing in safety in full in PDF format taken from… | £5.99 | First Group ⋅ Health and Safety | |||
 | Kit Kat: Revitalising a Brand Leader in full in PDF… | £5.99 | Nestle ⋅ Product Life Cycle | |||
 | Launching Real Fruit Winders through new media in full in… | £5.99 | Kelloggs ⋅ Marketing Planning | |||
 | Leading innovation in world healthcare in full in PDF format… | £5.99 | AstraZeneca ⋅ Research and Development | |||
 | Leading the digital revolution through innovation in full in PDF… | £5.99 | Innovation ⋅ Sony | |||
 | Lean production in full in PDF format taken from edition… | £5.99 | Jaguar ⋅ Lean Production | |||
 | Lean production at Portakabin in full in audio MP3 format… | £6.99 | Audio case studies MP3 ⋅ MP3 ⋅ Lean Production ⋅ Portakabin | |||
 | Lean production at Portakabin in full in PDF format taken… | £5.99 | Lean Production ⋅ Portakabin | |||
 | Linking promotional activity to the product life cycle in full… | £5.99 | Bic ⋅ Product Life Cycle | |||
| Locating a business to enhance the customer experience in full… | £6.99 | Audio case studies MP3 ⋅ Enterprise Rent-A-Car ⋅ Location of Business | |||
 | Locating a business to enhance the customer experience in full… | £5.99 | Enterprise Rent-A-Car ⋅ Location of Business | |||
 | Long term maintenance of a classic brand name in full… | £5.99 | Nestle ⋅ Product Life Cycle | |||
 | Maintaining The Competitiveness Of A Global Brand in full in… | £5.99 | Amway ⋅ Product Life Cycle | |||
 | Making life easier in full in PDF format taken from… | £5.99 | Customer Service ⋅ Royal & Sun Alliance (RSA) | |||
 | Making the world’s best known product in full in PDF… | £5.99 | Coca-Cola Great Britain ⋅ Promotion | |||
 | Managing a store relocation project in full in PDF format… | £5.99 | Location of Business ⋅ Marks & Spencer | |||
 | Managing and rewarding customer loyalty in full in PDF format… | £5.99 | Britannia ⋅ Customer Service | |||
 | Managing health and safety – a quality approach in full… | £5.99 | British Steel ⋅ Health and Safety | |||
| Managing stock to meet customer needs in full in audio… | £6.99 | Audio case studies MP3 ⋅ MP3 ⋅ McDonald's Restaurants ⋅ Supply Chain | |||
 | Managing stock to meet customer needs in full in PDF… | £5.99 | McDonald's Restaurants ⋅ Supply Chain | |||
 | Managing the supply chain for globally integrated products in full… | £5.99 | Exel ⋅ Supply Chain |