Operations
Showing 25–36 of 135 results
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Creating innovation for competitive advantage (PDF)
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Creating shared value in the supply chain (MP3)
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Creating shared value in the supply chain (PDF)
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Creating world class performance in a Jaguar assembly plant (PDF)
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Creating world class quality standards (MP3)
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Creating world class quality standards (PDF)
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Customer service as a strategy (MP3)
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Customer service as a strategy (PDF)
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Delivering a superior customer experience (MP3)
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Delivering a superior customer experience (PDF)
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Delivering Service Exellence In The Supply Chain (PDF)
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Design as a differentiator (PDF)
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