Supporting business through standards
A BSI case study

Page 1: Introduction

Listen to page 1

New goods and services come to market after a sequence of activities: research development testing production and launch. This case study shows how BSI British Standards (BSI), the UK”s National Standards Body, supports businesses at every step of this process.   BSI was the first national standards-making body in the world. It started in London in 1901 as the Engineering...
Read full page

Page 2: Research

Listen to page 2

Most new products and services are the result of research. Sometimes innovations result from a moment of inspiration. More often, they come from looking at what others are doing, what the market wants and what is acceptable. This is known as research.   Standards offer benefits throughout the research process.  A standard is an agreed, repeatable way of doing something. Standards...
Read full page

Page 3: Development

Listen to page 3

New products and new businesses are important as they promote growth in the UK economy. BSI plays an important part in supporting the development of new products, processes and services by setting out specifications and guidelines for companies to follow.   Standards support innovation by setting codes of practice, specifications and guidelines. The benefits include: sharing best...
Read full page

Page 4: Testing

Listen to page 4

Testing is essential when bringing new products and services to market. Businesses need to know that the products they sell to customers meet all requirements for safety and functionality.   Testing and certification bodies can help British and overseas companies with pre-production testing. They have the capability to test a huge variety of industrial and consumer products, like fire...
Read full page

Page 5: Production and launch

Listen to page 5
[audio= and launch]

BSI helps companies from development all the way through to product launch and marketing. During pre-production, the standards provide a framework to develop products. Testing ensures quality.   Trained assessors and inspectors will check that processes and production comply before products are considered 'fit for sale'. For example, scuba divers need secure equipment, like oxygen tanks...
Read full page

Page 6: Conclusion

Listen to page 6

Innovation is the lifeblood of the economy. New products, processes and services are continually coming onto the market. Innovative product developers are continually researching and developing new ideas. However, they need a framework in which to operate so that manufacturers know that their products will meet the requirements of local and global markets.   Standards are important in...
Read full page

Related: BSI
Case studies in Business Case Studies


You can download resources for this case study below


Subscribe to our business studies newsletter for current business news including lesson plans and activity ideas.