• × Syngenta A3 ePoster Edition 15 "Product design through research and development" 1 × £7.99
• × Developing a customer focused sales strategy (PDF) 1 × £5.99
• × Legal Services Commission A3 ePoster Edition 14 "Becoming a lean service organisation" 1 × £7.99
• × Motivation within a creative environment (MP3) 1 × £6.99
• × First Direct A3 ePoster Edition 13 "Using market research to relaunch a brand" 2 × £7.99
• × Davis Service Group A3 ePoster Edition 13 "Growing a company by international acquisition" 1 × £7.99
• × Locating a business to enhance the customer experience (MP3) 1 × £6.99
• × OPITO A3 ePoster Edition 17 "Purchasing and supply in the oil and gas industry" 1 × £7.99
• × Roles & responsibilities (MP3) 1 × £6.99
• × Promoting the brand (MP3) 1 × £6.99
• × The importance of excellent customer service (MP3) 1 × £6.99
• × UNISON A3 ePoster Edition 18 “Providing support through the phases of the business cycle” 1 × £7.99
• × Developing employees as organisational assets (PDF) 1 × £5.99
• × Meeting customers' needs (PDF) 1 × £5.99
• × Market leadership in the 3G market (MP3) 1 × £6.99
• × Competitive advantage through diversity (MP3) 1 × £6.99
• × Entrepreneurship in engineering (MP3) 1 × £6.99
• × Re-focussing a company's culture and marketing mix (PDF) 1 × £5.99
• × Parcelforce A3 ePoster Edition 13 "Customer service as strategy" 1 × £7.99
• × The People Collection Business Case Studies eBook 1 × £109.99
• × Using Business Principles to support ethical communication (MP3) 1 × £6.99
• × The importance of competition policy (PDF) 1 × £5.99

Subtotal: £266.77

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