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• × Thinking global - acting local (PDF) 1 × £5.99
• × Refocusing a product (PDF) 1 × £5.99
• × Using PEST analysis to identify external influences (PDF) 2 × £5.99
• × Discovering customer needs through research (MP3) 1 × £6.99
• × Achieving growth through product development (MP3) 1 × £6.99
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• × Social and environmental responsibility (MP3) 2 × £6.99
• × The Operations Collection Business Case Studies eBook 2 × £59.99
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• × Client servicing in a customer-focused organisation (PDF) 1 × £5.99
• × A customer-centred approach to providing insurance (MP3) 1 × £6.99
• × Using PEST analysis to identify external influences (MP3) 1 × £6.99
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• × The importance of effective management (MP3) 1 × £6.99
• × Motivating through Total Reward (MP3) 1 × £6.99
• × Using call centres to deliver customer solutions (PDF) 1 × £5.99
• × Tarmac's functions - working together towards its mission statement (MP3) 1 × £6.99
• × Continuous improvement as a business strategy (MP3) 1 × £6.99
• × The Finance Collection Business Case Studies eBook 3 × £29.99
• × Building a sustainable supply chain (MP3) 1 × £6.99
• × Development of a brand through trade mark protection (PDF) 1 × £5.99
• × Providing a customer-centric service (PDF) 1 × £5.99
• × The marketing mix in the food industry (MP3) 1 × £6.99
• × Going for growth by investing in people, products and plant (PDF) 3 × £5.99
• × Protecting the marketing mix through intellectual property rights (MP3) 1 × £6.99
• × Developing a market plan (MP3) 1 × £6.99
• × Using market research to develop a product range (PDF) 2 × £5.99
• × Using technology to improve economies (MP3) 1 × £6.99
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• × Meeting customer needs - Young Savers (PDF) 1 × £5.99
• × Linking promotional activity to the product life cycle (PDF) 1 × £5.99
• × Growing a brand in an unbranded market (PDF) 1 × £5.99
• × Using new product development to grow a brand (MP3) 1 × £6.99
• × Developing an effective organisational structure (MP3) 2 × £6.99
• × Negotiation and representation at work (MP3) 1 × £6.99
• × The Strategy Collection Business Case Studies eBook 1 × £89.99

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