• × Lloyds TSB A3 ePoster Edition 14 "Positive about disability" 2 × £7.99
• × Morrisons A3 ePoster Edition 16 "Developing competitive advantage through customer service" 2 × £7.99
• × Tesco A3 ePoster Edition 15 "Motivation theory in practice at Tesco" 2 × £7.99
• × Legal Services Commission A3 ePoster Edition 14 "Becoming a lean service organisation" 2 × £7.99
• × Royal Bank of Scotland A3 ePoster Edition 12 "Motivation" 2 × £7.99
• × NDA A3 ePoster Edition 15 "Training and development at NDA" 2 × £7.99
• × Changing working patterns (MP3) 1 × £6.99
• × The importance of quality in creating competitive advantage (MP3) 2 × £6.99
• × Creating a winning marketing mix (MP3) 2 × £6.99
• × Creating shared value in the supply chain (PDF) 1 × £5.99
• × Discovering customer needs through research (PDF) 1 × £5.99
• × Using colour in new product development (PDF) 1 × £5.99
• × Using market research to improve consumer focus (PDF) 1 × £5.99
• × Using sponsorship to increase brand awareness (MP3) 1 × £6.99
• × Intellectual property rights and entrepreneurship (PDF) 1 × £5.99
• × The rebirth of Skoda (PDF) 1 × £5.99
• × Enterprise in the fast lane (MP3) 1 × £6.99
• × Locating a business to enhance the customer experience (MP3) 2 × £6.99
• × The Importance of Effective Communication in a Competitive Market (PDF) 1 × £5.99
• × Ethically serving stakeholders (PDF) 1 × £5.99
• × Managing the supply chain to meet customer needs (MP3) 1 × £6.99
• × Meeting business needs through training and development (MP3) 1 × £6.99
• × Delivering a business strategy (MP3) 1 × £6.99
• × A customer-centred approach to providing insurance (MP3) 2 × £6.99
• × Developing an effective organisational structure (MP3) 1 × £6.99
• × Engaging consumers through word of mouth marketing (MP3) 1 × £6.99
• × Customer-led innovation in a competitive market (PDF) 1 × £5.99
• × Ethically serving stakeholders (MP3) 1 × £6.99
• × Applying the personal touch to financial services (PDF) 1 × £5.99
• × Sustainability through investment (MP3) 1 × £6.99
• × Using PEST analysis to identify external influences (MP3) 1 × £6.99
• × Increasing employee engagement through HRM (MP3) 2 × £6.99
• × The People Collection Business Case Studies eBook 1 × £109.99
• × Investing in safety (PDF) 1 × £5.99

Subtotal: £418.55

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