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• × Using customer service to position a business (MP3) 1 × £6.99
• × Using market research to support decision making (MP3) 1 × £6.99
• × The Marketing Collection Business Case Studies eBook 1 × £79.99
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• × From ice cream van to Dragon's Den - Duncan Bannatyne (MP3) 2 × £6.99
• × The Environment Collection Business Case Studies eBook 1 × £59.99
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• × Focus on convenience trading (PDF) 1 × £5.99
• × Managing the supply chain to meet customer needs (MP3) 1 × £6.99
• × Customer service as a strategy (MP3) 2 × £6.99
• × Delivering Service Exellence In The Supply Chain (PDF) 1 × £5.99
• × Marketing and product strategies for growth (MP3) 2 × £6.99
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• × SWOT analysis and sustainable business planning (MP3) 1 × £6.99
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• × Delivering a superior customer experience (MP3) 1 × £6.99
• × The People Collection Business Case Studies eBook 2 × £109.99
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• × Developing the skills for managing change (MP3) 1 × £6.99
• × Using innovation to create competitive advantage (MP3) 1 × £6.99
• × Flexible working patterns (MP3) 1 × £6.99
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• × Using the marketing mix to drive change (MP3) 1 × £6.99
• × Using PEST analysis to identify external influences (MP3) 2 × £6.99
• × The marketing mix in the food industry (MP3) 2 × £6.99
• × The importance of effective communication (PDF) 1 × £5.99
• × Developing people through decision-making (MP3) 1 × £6.99
• × Investing in people and in brands (PDF) 1 × £5.99
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• × CIMA A3 ePoster Edition 14 "Improving strategic decision making" 1 × £7.99
• × Strategy in action - healthy schools (PDF) 1 × £5.99
• × Training and development as a strategy for growth (MP3) 1 × £6.99
• × Becoming a lean service organisation (MP3) 1 × £6.99
• × The product life cycle and online fashion (MP3) 1 × £6.99
• × SWOT analysis in action (MP3) 2 × £6.99
• × Sustainability through investment (MP3) 2 × £6.99
• × Legal Services Commission A3 ePoster Edition 13 "Using PEST analysis to identify external influences" 2 × £7.99
• × Working for free trade (PDF) 1 × £5.99
• × Using sponsorship to increase brand awareness (PDF) 2 × £5.99
• × Working within the business cycle (MP3) 2 × £6.99
• × Growing a company by international aquisition (PDF) 1 × £5.99
• × Developing customer focus (PDF) 1 × £5.99
• × Ethically serving stakeholders (MP3) 1 × £6.99
• × Sustainable business at Corus (MP3) 1 × £6.99
• × Using IT to energise sales and marketing (PDF) 1 × £5.99
• × Building societies and other types of organisation (MP3) 1 × £6.99
• × Re-engineering a business process (PDF) 1 × £5.99
• × Product development, innovation and the product life cycle (PDF) 1 × £5.99
• × Using technology to create a paperless office (PDF) 1 × £5.99
• × Using diversity and inclusion to provide better service (MP3) 1 × £6.99
• × The importance of excellent customer service (MP3) 1 × £6.99
• × The new world of Rexam (PDF) 1 × £5.99
• × Stakeholders as partners (MP3) 1 × £6.99
• × Creating a high performance culture (MP3) 1 × £6.99
• × Maintaining the Co-operative difference (PDF) 1 × £5.99
• × Using a range of management styles to lead a business (MP3) 1 × £6.99
• × Balancing stakeholder needs (MP3) 1 × £6.99
• × How HMRC collects tax revenue to support Government policy (MP3) 1 × £6.99
• × The importance of sustainable purchasing and supply (PDF) 1 × £5.99
• × Using promotion to boost sales and brand value (PDF) 1 × £5.99
• × Using business TV within a changing organisation (PDF) 1 × £5.99
• × Using sponsorship to increase brand awareness (MP3) 1 × £6.99
• × The importance of excellent customer service (PDF) 2 × £5.99
• × Using skills to respond to the external environment (PDF) 1 × £5.99
• × Building a multi-utility business (PDF) 1 × £5.99
• × Developing people through training (MP3) 1 × £6.99
• × Training and development as a strategy for growth (PDF) 1 × £5.99

Subtotal: £1,436.57

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