Put a Victorian school teacher into a modern classroom, with books and blackboards, and he or she would find little had changed fundamentally. However, a doctor or engineer would be totally bewildered by the technological advances that have affected their professions. But the world of education is changing. Information and Communications Technology (ICT) advances have already had an enormous impact on the classroom. The next decade will see even more dramatic developments in the world of teaching. This case study looks at Capita, a company…

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