Stakeholders as partners
A BT case study

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Page 6: Conclusion

BT needs to take account of the needs of all its stakeholders. It must consider the impact and influence that each stakeholder group has on its business.

By working with its stakeholders, in an open and transparent manner, BT can build trust and strengthen its partnerships. It can also further its environmental and sustainability agenda.

Further details of BT's Learning and Skills programme can be found at

Details of how BT is helping people get online are at and information about its activities for London 2012 can be found at

BT | Stakeholders as partners