Promoting social inclusion through access to legal services


which it manages its economic and social role. For example, it now owns very few manufacturing or service industries as many public corporations have been privatised. Although a smaller proportion of people work directly for the Government and in the public sector, it continues to play an important part in regulating activities. The Government does this by creating contracts with terms that determine how various private firms conduct business on the Government's behalf. This case study looks at how the Government has created the Legal Services Commission (LSC) to manage and ensure the best possible provision of legal services to the public. The LSC's role is to administer legal aid in England and Wales through its two schemes. The Community Legal Service (CLS) helps people who are eligible for legal aid to protect their rights. It funds a network of Quality Marked solicitors, Citizens Advice Bureaux and other advice providers to help people who need advice about relationship breakdown or problems with debt, housing, domestic violence and benefits. Help is also available about asylum and immigration, education, employment, mental health and community care. Help available ranges from information leaflets and directing people to other relevant services, to specialist advice and taking...

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