Integrated information systems seeing the whole picture


Introduction An independent research organisation recently examined the work practices of 1,501 companies in six countries. They found that disorganised work practices within these business organisations wasted time equivalent to an average of 98 working days each year for every person employed. In terms of employee productivity, the UK came out the worst. On average, people were working effectively for only 48of the time. Poor organisation was largely responsible. Prominent within this poor organisation were inadequate systems for managing information and communication. Information and Communications Technologies (ICT) help modern organisations to be better organised and to meet their objectives more effectively. Good ICT solutions enable an organisation to: handle much larger quantities of information and other resourcesachieve much higher accuracy levels (make very few mistakes)reduce the costs of all their processesimprove the services offered to internal and external customers. This case study illustrates ways in which organisations like schools and businesses can become more efficient by integrating their ICT effort. This may well require them to call on the services of an integrated ICT provider who can help such organisations to control costs and to reap the benefits of utilising IT systems and multi-functional devices in an integrated way. Schools…

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