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• × Sky and the digital revolution (PDF) 1 × £5.99
• × Becoming a lean service organisation (MP3) 1 × £6.99
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• × Developing a motivated workforce (MP3) 2 × £6.99
• × Developing people through decision-making (MP3) 1 × £6.99
• × Social responsibility - using resources more efficiently (MP3) 1 × £6.99
• × Using market research to support decision making (MP3) 1 × £6.99
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• × Customer service as a strategy (MP3) 1 × £6.99
• × The importance of sustainable purchasing and supply (PDF) 2 × £5.99
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