• × A customer-centred approach to providing insurance (MP3) 1 × £6.99
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• × Using call centres to deliver customer solutions (PDF) 1 × £5.99
• × The advantages of centralisation (MP3) 2 × £6.99
• × Providing a customer-centric service (PDF) 2 × £5.99
• × Training and development as a strategy for growth (MP3) 1 × £6.99
• × Continuous improvement as a business strategy (PDF) 1 × £5.99
• × Discovering customer needs through research (MP3) 4 × £6.99
• × Controlling cash flow for business growth (MP3) 2 × £6.99
• × Motivation within an innovative work environment (MP3) 1 × £6.99
• × Using promotion to boost sales and brand value (MP3) 2 × £6.99
• × Continuous improvement as a business strategy (MP3) 1 × £6.99
• × Using new product development to grow a brand (MP3) 2 × £6.99
• × Competitive advantage through sustainable product development in construction (PDF) 1 × £5.99
• × Acas and effective workplaces (PDF) 1 × £5.99
• × Developing an effective organisational structure (MP3) 1 × £6.99
• × Improving strategic decision making (MP3) 1 × £6.99
• × Meeting customer needs - Young Savers (PDF) 1 × £5.99
• × Using new product development to grow a brand (PDF) 2 × £5.99
• × Intellectual property rights and entrepreneurship (PDF) 1 × £5.99
• × Business ethics and corporate social responsibility (PDF) 1 × £5.99
• × Building the Jaguar S-Type (PDF) 1 × £5.99
• × The People Collection Business Case Studies eBook 2 × £109.99
• × Foreign Commonwealth Office A3 ePoster Edition 15 "Meeting business needs through workforce planning" 2 × £7.99
• × Legal Services Commission A3 ePoster Edition 13 "Using PEST analysis to identify external influences" 2 × £7.99
• × Using aims and objectives to create a business strategy (MP3) 2 × £6.99
• × Workforce planning at British Gas (PDF) 1 × £5.99
• × Corporate responsibility and stakeholders (MP3) 1 × £6.99
• × Using market research to improve consumer focus (PDF) 2 × £5.99
• × Responding to an Emerging Market (PDF) 1 × £5.99
• × Developing appropriate leadership styles (MP3) 1 × £6.99
• × The importance of customer service (PDF) 2 × £5.99
• × Building the heritage of sustainable products (PDF) 1 × £5.99
• × Delivering the mission statement (MP3) 1 × £6.99
• × Coffee - The Supply Chain (PDF) 1 × £5.99
• × How roles and functions contribute to competitive advantage (MP3) 1 × £6.99
• × The Editions Collection Business Case Studies eBook 1 × £449.99
• × New technology development in the primary sector (MP3) 1 × £6.99
• × Balancing a fine line in an environment of change (PDF) 1 × £5.99
• × Recruitment and selection (MP3) 1 × £6.99
• × Promoting the brand (PDF) 2 × £5.99
• × Building a better workplace through motivation (PDF) 1 × £5.99
• × Creating strategic direction (PDF) 1 × £5.99
• × Using management training to build a better business (PDF) 1 × £5.99
• × Using teamwork to build a better workplace (MP3) 2 × £6.99
• × Adding value through health and safety (MP3) 1 × £6.99
• × How HMRC collects tax revenue to support Government policy (MP3) 1 × £6.99
• × Live, breathe and wear passion (MP3) 1 × £6.99
• × Focusing a brand product range (PDF) 2 × £5.99
• × Providing consumers with ethically sourced garments (MP3) 1 × £6.99
• × Using customer service to position a business (MP3) 1 × £6.99
• × Feeding and fuelling the world through technology (MP3) 1 × £6.99
• × Achieving growth through product development (MP3) 1 × £6.99
• × Delivering a superior customer experience (PDF) 2 × £5.99
• × Building a sustainable supply chain (PDF) 1 × £5.99
• × Vision, values and business strategies (MP3) 1 × £6.99
• × Amway A3 ePoster Edition 13 "Stakeholders as partners" 2 × £7.99
• × Stakeholders as partners (MP3) 2 × £6.99
• × Meeting responsibilities to stakeholders (MP3) 1 × £6.99
• × Supporting business through standards (MP3) 1 × £6.99
• × Building an airline through brand values (PDF) 1 × £5.99
• × Using IT in sales and marketing (PDF) 2 × £5.99
• × Customer service as a strategy (PDF) 1 × £5.99
• × An integrated approach to Customer Service (PDF) 1 × £5.99
• × Flexible working patterns (MP3) 2 × £6.99
• × Entering a new market with a new product (MP3) 1 × £6.99
• × The importance of entrepreneurship in small businesses (PDF) 1 × £5.99
• × Creating shared value in the supply chain (MP3) 1 × £6.99
• × Building societies and other types of organisation (MP3) 1 × £6.99
• × Tarmac's functions - working together towards its mission statement (MP3) 2 × £6.99
• × Ethically serving stakeholders (PDF) 2 × £5.99
• × Strategic growth in the fashion retail industry (MP3) 1 × £6.99
• × Live, breathe and wear passion (PDF) 2 × £5.99
• × A classic solution (PDF) 1 × £5.99

Subtotal: £1,318.99

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